Privacy Policy

Your

PRIVACY POLICY

Last Updated: October 7, 2026

At Your RCS And Company Inc. dba RCS Electrical Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, submit a service request, or interact with our digital advertisements (including Google Ads Lead Forms and WhatsApp Business channels).

1. Information We Collect

We collect information that you voluntarily provide to us when requesting electrical or generator services. This includes:

• Contact Data: Full name, phone number, email address, and physical/billing address.
• Project Details: Information regarding your electrical needs, generator requirements, or project urgency.
• Communication Data: Text messages, chat histories, and notes from interactions via our official WhatsApp Business account or website forms.

2. How We Use Your Information

We use the information we collect to safely and efficiently fulfill your service requests. Specifically, we use your data to:

• Schedule on-site appointments, inspections, or installations.
• Deliver accurate service quotes and estimates.
• Contact you via phone, SMS, email, or WhatsApp regarding your inquiries.
• Optimize our marketing campaigns and improve our digital advertisements.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers necessary to run our business, such as:

• Google Ads: To process lead data captured through our digital ad campaigns.
• Communication Platforms: To route messaging securely through authorized customer communication tools (like WhatsApp).
• Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the information provided below.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last Updated" date at the top of this page will indicate when the latest changes were made.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Business Name: RCS And Company Inc. dba RCS Electrical Services
• Email: info@rcs-electricalservices.com
• Phone / WhatsApp: (239)656-2609